Terms and Conditions
Introduction
Welcome to Aerlighed. These terms and conditions apply to all purchases made on our webshop. By placing an order, you accept these terms and conditions.
Contact Information
Aerlighed
Marsvænget 54
6710, Sønderris
Denmark
Email: Aerlighedonline@gmail.com
Phone: +45 29614909
Product Overview
We offer unique, handcrafted rings and jewellery made from sustainable and recycled materials. Each piece is unique and custom-made to the customer’s specifications.
Ordering Process
Once you have selected your items, add them to your cart and follow the instructions to complete the purchase. You will receive an order confirmation via email. Changes or cancellations must be made within 24 hours of the order confirmation.
Prices and Payment
All prices are in Danish kroner (DKK) and include VAT. We accept payment in cash or by bank transfer. Any additional fees will be disclosed at checkout.
Shipping and Delivery
We offer shipping to Denmark and selected international destinations. Delivery is included within Denmark. For international delivery, costs vary depending on the destination.
Returns and Refunds
You have the right to return items within 14 days of receipt if ordered directly from the website. Items must be in their original condition. Approved returns will be refunded the purchase price, excluding shipping costs. For custom-made rings, terms regarding deposit and return rights will be agreed upon between the customer and Aerlighed.
Warranty and Claims
We offer a 2-year warranty on all our jewellery. For defective items, contact us as soon as possible for a claim. See further maintenance guidelines.
Liability
Aerlighed is not liable for indirect losses or consequential damages. Our liability is limited to the purchase price of the item.
Privacy Policy
We protect your personal data in accordance with GDPR. Your information will only be used to process your order and improve our services.
User Conduct
Customers must comply with all applicable laws and regulations when using the webshop. Misuse of the webshop may result in exclusion.
Changes to Terms
We reserve the right to change these terms and conditions. Any changes will be posted on our website.
Governing Law and Disputes
These terms and conditions are governed by Danish law. Any dispute will be handled by the Danish courts.